QUALITY
From concept to production, we're dedicated to our customers’ total satisfaction in each item delivered and each service provided. Our ISO: 9001 Certifications represent more than a registration by accrediting agencies; it's a process-driven culture of systemic quality and continual improvement. We are committed to providing valuable resources while continuously challenging ourselves to improve on our quality metrics to exceed our customers’ expectations for all new products and/or legacy programs.
Highlights of Our Quality System:
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IQ/OQ/PQ Validation Protocols
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Statistical Process Control
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Quality Labs with CMMs (PCDMIS Software)
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Purchased Materials Traceability
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Fully Documented Inspection Plans & Procedures
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Root Cause & Corrected Action Procedures
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5 Whys, Fishbone, Fault Tree Analysis, 8D
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Non-Conforming Material/Tool Control
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PPAP & Capability Studies
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Quality Management through integrated ERP System
Mobile Automated Trainer (MAT) "Patent Pending"
We have developed a proprietary Mobile Automated Trainer (MAT) "patent pending" to provide state-of-the-art training to our associates in real-time on a continuous basis. This ultimate visual and audio multilingual training tool ensures that our associates are among the most highly trained in the industry. Through the continuous real-time training, we're able to maximize productivity and maintain quality control.
Reduce your carbon footprint with us! We've initiated our paperless program with MAT by vastly reducing the use and waste of paper training and quality booklets since implementing MAT.
